M.O.M
MAC Operation Manual
Guide to a successful MAC appeal process
In-Store Help
Onsite training
Identify Eligible Claims
Either identifying claims at
adjudication or running reports.
Initial Appeals
Contacting the PBM directly for fair reimbursement
PBM Complaints
Fight against unfair practices of PBMs.
Personalized
Establish workflow that fits
your pharmacy's needs.
Updates
Notification on any updates or new processes.
External Appeals
Submit appeals to a third-party reviewer.
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